http://shirley.blogdrive.com/archive/513.html
After a frustrating morning, including cancelling my direct debit with British Gas as I do not want them to use my cash without proper reason, I have made arrangements to switch gas supplier to ScottishPower.More streamlined automated call section than British Gas
Much quicker to speak to an adviser - within a few rings, rather than the 15 minute wait for the British Gas adviser
Cheaper - I knew this anyway and it had not been a major concern until combined with an unjustified hike in my payments.
Willing to accept my estimate of cost, though of course this will be reviewed.
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